Answers

Sep 10, 2018 - 10:10 AM
Hi David.
Within CartonCloud you cannot delete Users, only disable their access from the account.
The reason for this is, CartonCloud Users may have access to multiple CartonCloud accounts, therefore, by disabling them from your account they can still login to CartonCloud, but cannot access your Organisation.
See the following guide on how to Disable a User:
https://help.cartoncloud.com/display/CKB/Users#Users-DisablingUsers(stoppinguse
rsfromhavingaccess
Within CartonCloud you cannot delete Users, only disable their access from the account.
The reason for this is, CartonCloud Users may have access to multiple CartonCloud accounts, therefore, by disabling them from your account they can still login to CartonCloud, but cannot access your Organisation.
See the following guide on how to Disable a User:
https://help.cartoncloud.com/display/CKB/Users#Users-DisablingUsers(stoppinguse
rsfromhavingaccess
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