Answers
Feb 07, 2019 - 08:39 AM
In CartonCloud warehouse management system, Storage Charges are built using information from:
Product data Customer Charge data
Product - What Product Type is set? (Go to Warehouse Menu, Products, Search for Product). You will find this on the Details page - What Storage Charge Method is set? (Go to Warehouse Menu, Products, Search for Product). You will find this on the Details page
These two settings need to have an equivalent Storage Charge combination set up for the system to charge (ie, Product Type “General”, Storage Charge Method “Per Location”
Charge Card - Go to More menu, Customer Charges, select customer to review - Storage Charge Tab – The Product Type and Storage Charge method need to be set up for the combination used in the Product
The quickest way to check that you have all products set up correctly is to run and export the “Product Listing” from CartonCloud.
Go to:
1. Warehouse drop down Menu 2. Products 3. More dropdown menu 4. Export Products
From here you can check the
Type Storage Charge Method Base Measurement
You can read more about Trouble Shooting Storage Charges here:
Trouble Shooting Storage Charges
Filed Under: Knowledge Base, Using CartonCloud, Administrators / Staff, Invoicing and Charges, Storage Charges, Troubleshooting Storage Charges
Tagged with: WMS, Storage, Invoicing, Troubleshooting, Warehouse Management System, Customer Charges
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