Jul 22, 2019 - 01:36 PM
There is a setting in the Customer Charge Card that determines when a consignment can be added to an invoice, this is known as the Consignment Invoice level.
In this instance, the customer is using the setting of "Invoice Regardless of Delivery Status". You can update the options within the Customer Charges> Details>Edit>Consignment Charge section>Consignment Invoice Level
For more information on these settings and fields visit Customer Charges Fields & Descriptions
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Tags: CartonCloud, WMS, Invoicing, Customer Charges, Rate Cards, Troubleshooting, Consignments, Administrators / Staff -> Invoicing and Charges -> Charges -> Customer Charges