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Invoices are showing grouped consignments, but we have selected invoice per consignment?

With regards to invoicing, we have elected to invoice per consignment, but our invoicing is still grouping consignments.

This is causing major confusion for our customers and additional work for us breaking down the invoices for them.

How do we fix this?

Status: Open Jul 22, 2019 - 08:47 AM

General / Other

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Nicole Chessell

Nicole Chessell

Jul 22, 2019 - 08:53 AM

This is a setting in the Customer Charges that needs to be modified.

Head to Customer Charges> Details>Edit>Consignment Charge section

For more information on these settings and fields visit Customer Charges Fields & Descriptions

Filed Under: Using CartonCloud, Administrators / Staff -> Invoicing and Charges -> Charges -> Customer Charges

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