Answers
Jul 22, 2019 - 09:04 AM
What is happening is that the system is recognising that you have not yet invoiced these consignments (as they were removed from previous weeks) and brings them into the next generated invoice so that you are capturing all revenue. CartonCloud will never allow the Consignments, PO's or SO's to go into limbo, it always looks to collect these so that you do not have revenue leakage.
In the case of these cancelled or returned Consignments, what you need to do is to bring them into an invoice and then void them so that they no longer are picked up in the system.
You can follow these steps to create a manual invoice
You can then edit the invoice and change the status to "void"
Filed Under: Using CartonCloud, Administrators / Staff -> Invoicing and Charges -> Inovices
Tags: CartonCloud, Invoices, Manual Invoicing, Automated Invoicing, Consignments, WMS, Warehouse Management System, Charges
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