Answers

Nov 26, 2020 - 12:09 PM
There may be instances from time to time where our partner applications experience System Outages. This can cause the interruption to your connection from CartonCloud to the accounting connector (in this case Xero).
When the connection is lost, the token for authorisation to connect to Xero expires and needs to be refreshed:

Once connected again, you will see the "Upload to Xero" icon appear on your individual invoice records again.
Tags: CartonCloud, WMS, Invoicing in CartonCloud, Xero, Reconnect to Xero,
When the connection is lost, the token for authorisation to connect to Xero expires and needs to be refreshed:

Once connected again, you will see the "Upload to Xero" icon appear on your individual invoice records again.
Tags: CartonCloud, WMS, Invoicing in CartonCloud, Xero, Reconnect to Xero,
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