Answers
Dec 03, 2020 - 06:01 PM
What has happened here is that you have a setting enabled to "Generate Single Invoice Per Consignment"
Under the Customer Settings, for Invoice there is a section for "Other Invoice Configuration Options", within this is a setting to allow you to "Generate Single Invoice Per Consignment", this has been marked as "Yes":
At the time of the invoice processor running, you had 2 consignment invoices available for invoicing, as well as the Storage Periods. This then caused the system to create the invoices for each of the consignments and a third for the Storage Periods.
If this setting is not required, you can switch this off in the Customer Invoice Settings
If you do not require the single invoice per consignment and want to tidy these invoices up, you can do the following:
Invoice 31 - Status of Approved, you will need to roll this back to DRAFT
Invoice 32 - Remove the consignment from the invoice.
This will now be the NOVEMBER invoice for the Storage Periods (they can stay on this record).
To change the Start and End Date for the invoice, head to the Details tab of the invoice and EDIT. Change the start date to start of Nov through to start of Dec (looking at the Storage Periods, it looks like it should be 01/11/2020 - 05/12/2020 if using 5 weeks or if using 4 weeks, until 28/11/202).
You can now follow your process for approving, sending and uploading.
Invoice 33 - Remove the Storage periods from the invoice and then delete this invoice record (This storage periods should be then added to Invoice 31 as the dates on this are 27/09/2020 - 03/10/2020)
Now you can go back to invoice 31 and add the consignment and storage period onto this invoice, using the re-sum process to update the invoice record and then marking this as Approved again (and uploading/emailing as required)
Tags: CartonCloud, WMS, Invoicing, Invoice Settings, Customer Settings, Invoice Dates, Correcting Invoices
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